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How megabucks Handles Your Personal Information

Your account data — including identity verification details, payment records tied to PayPal, Venmo, or Play+, and session activity — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account & identity dataPayPal, Venmo, Play+ transaction recordsCookie and device activityData retention timelinesYour right to request access or deletion
megabucks How megabucks Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at megabucks is built around four operational areas: secure storage, cookie management, account-level controls, and defined retention windows. Each one has a practical impact on your account, and we've outlined the specifics below so you can make informed choices about what you share and how long we keep it.

Encryption and Secure Storage Account data, including identity documents and payment details linked to PayPal or Venmo, is stored using encryption at rest. Access is restricted to authorized staff roles only, and audit logs track every internal data access event.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the mobile lobby is used. You can manage non-essential cookie preferences through the cookie settings panel in your account.
Retention and Deletion Active account data is retained while your account is open. After closure, we keep records for the period required by applicable financial and state regulations, then delete or anonymize them. You can request early deletion of non-required data via support.
Your Access Rights You can request a copy of the personal data we hold on your account at any time. Submit a request through live chat or the in-app Help Center, and our team will provide a structured data export within the timeframe required by applicable law.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete information we no longer need to retain, our account support team handles those requests directly. You can reach us by live chat, email, or through the in-app help center — response times vary, but privacy-related requests are flagged as priority cases and handled by a dedicated review team rather than the general queue.

Team online

Live Chat

Start a live chat session from the account help menu. Privacy and data requests are escalated to our review team and handled separately from general account queries.

Email Support

Send your data request or privacy concern to our support email address, found in your account settings under Help. Include your registered email so we can verify the account.

In-App Help Center

Open the Help Center from your mobile account menu, select Privacy & Data, and submit a request form. Responses are sent to your registered email address on file.

Common Questions About Your Data and Rights

These are the questions our account holders ask most often about how their personal information is handled. Each answer reflects how our actual systems and processes work — not a generic policy summary.

We collect your name, date of birth, email address, and identity documents needed for verification. Payment method details — including PayPal account info or Play+ card numbers — are captured when you make a transaction.

We do not sell your data to marketers. We share information only with payment processors like PayPal and Venmo, identity verification providers, and regulators where state law requires it — each under contractual data-protection obligations.

We retain transaction records and identity documents for the period required under applicable financial regulations and state law. Non-required personal data can be deleted earlier — submit a request through the in-app Help Center.

Yes. Submit a data access request through live chat or the Help Center using your registered email. We'll provide a structured export of the personal data linked to your account within the legally required timeframe.

Open the Help Center from your account menu, choose Privacy & Data, and submit a correction or deletion request. Our review team handles these separately from general support queries, so responses are prioritized.

Yes. Transaction records tied to PayPal, Venmo, or Play+ are stored with encryption, visible only to authorized internal roles and shared only with those processors to complete or verify your transactions — never with unrelated third parties.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.