Verifying Your megabucks Account
Account verification is how we confirm that your balance and your identity line up — it protects your money from unauthorized withdrawal requests. We ask for a government-issued photo ID, such as a driver's license or passport, plus a document that confirms your address, such as a utility bill or bank statement. Upload those through the Account Settings page on mobile or
desktop. Once our team reviews the documents, your account moves to verified status and withdrawal requests process without a hold. Starting the upload early means you won't hit a delay the first time you want to cash out.
- Gather your documents — You'll need a government-issued photo ID — driver's license or passport — and a recent document showing your current address.
- Upload through Account Settings — Go to Account Settings on your mobile browser or desktop, find the Verification tab, and attach your files there.
- Wait for review — Our team reviews submissions and updates your account status. You'll see a status change in Account Settings when it's done.
- Verified status unlocks withdrawals — Once verified, withdrawal requests from PayPal, Venmo, or Play+ move forward without an identity hold on the transaction.